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Customer Service Executive
We are hiring Customer Service cum Marketing executives!!!
Female candidates residing in Calicut location shall apply.
Job Location: Calicut
Salary: 12k - 15k
Responsibilities:
Identify and assess customers’ needs to achieve satisfaction
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
Keep records of customer interactions, process customer accounts and file documents
Requirements:
Qualification: Any graduate
Experience: Minimum 1 year of Customer Service/Sales Experience
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
